At Trinity Healthcare Group, we think that experiences should bring both happiness and relief. We give you the lifestyle you want without causing you to lose your independence thanks to our steadfast support and commitment. Our services are adaptable and tailored to meet your unique requirements. To adopt a personalised approach to your well-being, we carry out a full need assessment and collect data from your family, relatives, doctors, specialists, and friends. Check out the services we can offer you in that context:
Our sincere and committed daily home care professionals will be there for you from the moment you wake up to the moment you fall asleep. You won't need to bother yourself with the challenging household chores because your personal in-home carer will take care of them for you. To help you live your life how you want, you will receive a daily home care companion, a domestic helper, and a compassionate nurse. When providing services, any unique issues you may have will be taken into consideration. When it comes to the services we offer, Priory Care is fairly adaptable. Inform us about your unique needs by speaking with us.
Some sort of relief is felt when you know someone is keeping watch over you at night. With the knowledge that you would be well cared for in an emergency, you can go to sleep. Our Priory Care carers are skilled, trained professionals who have a reputation for providing excellent day and night care to the elderly and the sick. They will read to you, tuck you in, and take all other necessary steps to ensure that you have a restful night's sleep.
Our skilled domestic assistance carers will look after you, as well as maintain your home and assist you with daily tasks. We are skilled in everything, including cleaning, washing, meal preparation, and assisting you in taking your medications on time. Your mental and physical well-being are both important to us. As a result, we offer services that are tailored to your specific requirements.
Do you have to go outside? We will handle all of your tasks, pay your bills, assist you in drawing your pension, take you to the hairdresser, go shopping with you, and even take you to the movies or a nightclub. In fact, we'll travel with you wherever you need to go. Do you desire a vacation? If necessary, our social and holiday carers are available to help you with the laundry and housecleaning.
At Trinity Healthcare Group, we provide convalescent care and respite care support for those who are recovering from illness, accidents, difficult treatments, and other unfavourable life circumstances. You always need a friend at these moments, someone who will take care of you exactly as your loved ones. If they are not there for some reason, it is fine. You won't feel less than by our carers. You will gradually improve with our love and support over time.
Trinity Healthcare Group complies with The Health & Social Care Act 2014 in relation to recruitment practice and aims to provide suitably qualified and competent staff in all areas of its operations.
All employees undergo continuous mandatory and service specific training to ensure we continue to deliver a high-quality service. All new employees receive full mandatory training via the company’s induction programme.
All support workers will have achieved or are working towards an appropriate NVQ qualification.
Training needs are reviewed regularly during monthly supervision sessions, and annual appraisals reflect on both the individual learning goals and the needs of the service.
All our service users are provided with a Tenancy Agreement, which includes information such as:
Description of the premises.
Breakdown of applicable charges.
Obligations of the service user.
Obligations of the landlord. Information regarding the service, and tenant’s rights and expectations is provided to the service user and those involved in their care by the Service User Guide.
Trinity Healthcare Group ensures that information held about service user is always kept confidential in accordance with the GDPR 2016.
There are exceptions to this rule in extreme cases where personal data relating to a service user mental and/or physical health could be passed on without explicit consent if this is deemed necessary to protect the vital interests of the service user and others. If this happens, the person will be informed of any discussions that have taken place and this will be recorded on their personal support file, which they may have access to at any time.
For further details, please request a copy of our Confidentiality Policy.
All aspects of running and managing our service are recorded in a comprehensive set of policy documents. These policies ensure we meet the statutory requirements for running a Supported Living Service and are reviewed regularly to ensure they are kept up to date. Copies of our policy manuals are held at Trinity Healthcare Group Project.
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